Which One of the Following Techniques Will Help Management Trace

question 40

Multiple Choice

Which one of the following techniques will help management trace customer complaints directly to the operations involved?

• A) cause-and-effect diagram
• B) quality circles
• C) quality engineering
• D) specification management

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Definitions:

Quotas

Limitations or targets set on quantities such as production, sales, or imports and exports, used in business practices and international trade.

World Trade

The exchange of goods and services across international borders, influenced by agreements, tariffs, and global economic policies.

Largest Importer

The country or entity that brings the highest volume of goods into its territory from other countries.

Gray Market

The trade of goods through distribution channels that are legal but unintended by the original manufacturer.