Customers Arrive at a Ticket Counter at the Rate of 50

question 56

Multiple Choice

Customers arrive at a ticket counter at the rate of 50 customers per hour, according to a Poisson distribution. There are three ticket agents. Customers select the first available agent from one line. Each agent can process 20 customers per hour with exponential service times.
-Use the information in Scenario C.4.What is the average waiting time in line?

• A) Fewer than or equal to 3.5 minutes
• B) Greater than 3.5 minutes but fewer than or equal to 4.5 minutes
• C) Greater than 4.5 minutes but fewer than or equal to 5.5 minutes
• D) Greater than 5.5 minutes

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Definitions:

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An individual who creates and operates a business venture, leveraging cultural knowledge and networks within their ethnic or immigrant community for success.

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A term referring to an urban area with a high concentration of Italian immigrants or descendants, often characterized by Italian cultural traits.

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Holds that racism is often the outcome of common practices that are embedded in Canada’s political, legal, and other institutions but that many people, especially those in dominant positions, are not aware of.

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