Examlex
Which statement regarding corporations is most accurate?
Control
The power to influence or direct people's behavior or the course of events.
Emotion Management
The process by which individuals control or manage their feelings and expressions based on the social expectations of various situations.
Feeling Rules
Social norms that dictate the appropriate types and intensities of emotions to be felt and expressed in given situations.
Emotion Labour
The process of managing and often suppressing one's emotions to fulfill the emotional requirements of a job or role in society.
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