All of the Following Are Steps in the Sales Force

question 17

Multiple Choice

All of the following are steps in the sales force management process EXCEPT:

• A) setting sales force objectives.
• B) designing sales force strategy.
• C) recruiting and selecting salespeople.
• D) commission system management.
• E) supervising salespeople.

---

Definitions:

Emotional Information

Data or cues that relate to the feelings, emotions, or affective states of an individual or group.

Display Rules

Socially learned norms that dictate how and when emotions should be expressed in certain cultures or situations.

Stress Responses

Behavioral, mental, and/or physical responses to stressors.

Biological Systems

Complex networks of biologically relevant entities and processes that interact within living organisms to sustain life and enable function.