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Refer to the Scenario below to answer the question that follows.
Departmentalization at Art & Craft Depot (Scenario)
John is president of a chain of stores called Art & Craft Depot.He is aware that the structure of his organization must change in order to compete more effectively in today's global marketplace.However,he is not sure which structure would work best for his company.His company is currently organized under the following departments: accounting,human resources,sales,purchasing,and distribution.However,there are other choices available.He has considered reorganizing around their primary product groups: silk flowers,art supplies,craft supplies,pottery,and fabric.However,equally important are the different types of clients they serve,including homemakers,artists,interior decorators,industrial display contractors,and art schools.The business is growing,and they now have stores in six provinces across Canada.Furthermore,his customers seldom shop for just one type of item.For example,a customer who buys flowers will frequently purchase a vase and other supplies that are required to create a full floral arrangement.This means that individual customers often shop in several merchandise areas of the store.
-Who is the key value chain partner in this scenario?
Empathic Listener
An individual who listens with empathy, demonstrating an understanding and sharing of another's feelings or experiences.
Professional Caregiver
Someone trained to provide care and support to individuals who cannot fully care for themselves, such as the elderly, the sick, or children.
Counselor
A professional who provides guidance and support in personal, social, or psychological matters, often using therapeutic techniques.
Helping Career
A profession that is centered around providing assistance, support, or care to others, often in fields like healthcare, education, or social services.
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