Studies Done in the 1930s at the Hawthorne,Illinois,Western Electric Telephone

question 40

Multiple Choice

Studies done in the 1930s at the Hawthorne,Illinois,Western Electric telephone plant found all of the following,
Except

• A)workers developed their own norms for how much work should be accomplished each day.
• B)workers may be punished by their fellow workers for being too productive.
• C)informal structures within an organization may increase or decrease productivity.
• D)women were more likely to be "rate busters" than men.

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Definitions:

Directive Leadership

A leadership style where the leader gives explicit guidelines and directions on what is to be done and how.

Participative Leadership

A leadership style that invites input and collaboration from team members in decision-making processes.

Transactional Leadership

A leadership style focused on the exchange between leader and followers, where followers are rewarded for meeting specific goals or standards.

Charisma

A personal quality that gives an individual influence or authority over large numbers of people, often characterized by magnetic charm or appeal.