Examlex
IT investments sometimes yield ____________________ benefits such as improved quality, reliability, and service.
Control
The power to influence or direct people's behavior or the course of events.
Referent Power
The capacity to influence other people because of their desire to identify personally with you.
Charisma
The compelling attractiveness or charm that can inspire devotion in others.
Interpersonal Attractiveness
The appeal or allure one individual has towards another, influenced by physical appearance, personality, and social factors.
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