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Which of the following is true about organizational development?
Intervention
An action or process of intervening, typically aimed at producing a change or improvement.
Core Counseling Skills
Core counseling skills include listening, empathy, rapport-building, and problem-solving abilities that are essential for effective counselor-client interactions.
Open-Ended Questions
Questions formulated to elicit more detailed and expansive responses, encouraging a more in-depth discussion.
Reflective Listening
A communication technique in which the listener acknowledges and restates what the speaker has said to ensure understanding and validation.
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