The First Step Toward Customer Orientation Is

question 47

Multiple Choice

The first step toward customer orientation is

• A)identifying the needs of customers.
• B)identifying the HRM functions required for customer orientation.
• C)developing technologies that serve customers.
• D)creating strategies that serve customers.
• E)identifying the customers.

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Definitions:

Job-Order Costing

An accounting method used to track the costs associated with producing specific jobs or batches.

Manufacturing Overhead

The indirect costs associated with manufacturing, including utilities, maintenance, and salaries of employees not directly involved in production.

Cost of Goods Sold

The direct financial obligations related to the production of a company's sold goods, embracing materials and labor costs.

Balance Sheet

A financial report presenting a firm's assets, liabilities, and equity of shareholders at a particular moment.