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Describe the three elements in the needs assessment process.
User Satisfaction
The degree to which users feel that a product, service, or system meets or exceeds their expectations.
Social Support
The assistance or comfort given by others, providing a foundation of emotional or material help to individuals.
Personal Control
An individual's belief in their capability to exert influence over and shape their own life events and environment.
User Behavior
The actions and patterns of behavior demonstrated by users when interacting with a product, service, or system.
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