In High-Performance Work Systems

question 16

Multiple Choice

In high-performance work systems,

• A)previously established boundaries between employees and customers remain intact.
• B)managers and employees work together,while vendors and suppliers work independently.
• C)line employees are trained to specialize in individual tasks.
• D)employees do not communicate directly with suppliers and customers.
• E)line employees interact frequently with quality experts and engineers.

Identify the importance of collaboration with suppliers and partners for sustainable development.

Understand how to avoid short-termism within a company for sustainable growth.

Comprehend the role of investors in promoting sustainability within companies.

Grasp the necessity of developing a shared language and understanding in collaborative sustainability efforts.

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Definitions:

Mood Contagion

The phenomenon where emotional states are transferred from one person to another, often unconsciously.

Group Polarization

A social psychological phenomenon where discussions within a group lead to an exaggeration of the group's initial leanings, making their opinions more extreme.

Social Loafing

The tendency of individuals to exert less effort when working in a group than when working alone.

Deindividuation

A psychological state where an individual loses their self-awareness and sense of individuality, often in group contexts, leading to uninhibited and sometimes antisocial behavior.