In High-Performance Work Systems

question 16

Multiple Choice

In high-performance work systems,

• A)previously established boundaries between employees and customers remain intact.
• B)managers and employees work together,while vendors and suppliers work independently.
• C)line employees are trained to specialize in individual tasks.
• D)employees do not communicate directly with suppliers and customers.
• E)line employees interact frequently with quality experts and engineers.

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Definitions:

Centration

A characteristic of preoperational thought in which the child tends to focus on one salient feature of an experience or event at a time.

Zone Of Proximal Development

In Vygotsky’s theory, the range of concepts and skills that a learner is to understand or perform only with support or scaffolding from someone else.

Attempting Task

Engaging in an endeavor or activity with the intention of achieving a specific outcome or goal.

Skilled Help

Refers to assistance provided by individuals with specialized knowledge or abilities.