Examlex
_____,a key feature of a customer relationship management system,is the ability to organize data about customers and sales leads,prioritize potential sales opportunities,and identify appropriate next steps.
Free Association
A psychoanalytic therapy technique where patients express their thoughts freely, revealing unconscious thoughts and feelings.
Transference
A psychological phenomenon in which a patient unconsciously redirects feelings and attitudes from a past relationship onto a therapist or healthcare provider.
Toilet Training
The process of teaching a young child to use the toilet for urination and defecation.
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