Many Firms Have Developed and Deployed Innovative Information Systems, Only

question 4

Multiple Choice

Many firms have developed and deployed innovative information systems, only to see these systems go unused by key staff members. How has Zara helped ensure its systems will be used by staff?

• A) employees are monitored by in-store cameras
• B) employee time on information systems is recorded each time the system is engaged
• C) system use drives store success and as much as 70 percent of salaries are tied to sales performance
• D) all employees must have a Fair Factories Clearinghouse account, which is used to log and report employee activity
• E) systems were designed by employees, who feel a sense of ownership in the technology deployed

Understand the concept of reliability in testing and how it is measured.

Know the significance of standardization in testing and how it contributes to the meaningful interpretation of test scores.

Grasp the importance and methods of establishing the validity of a test.

Recognize the normal distribution curve and its relevance in intelligence testing.

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Definitions:

Indirect Expenses

Costs that are not directly linked to the production of goods or services, such as administration and marketing expenses.

Metric

A quantifiable measure that is used to track and assess the status of a specific process or activity.

Quantify Performance

The process of measuring the efficiency and effectiveness of an action or entity using numerical data.

Measure

Quantitative assessment or size determination of a particular attribute or characteristic by using a tool, unit, or system.