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Autotrader

question 24

Multiple Choice

Autotrader.com shortened the__________ of its order fulfillment process from over 8 days to about 1 day by implementing BPM.


Definitions:

Theory Y

A management theory holding that employees are self-motivated, seek responsibility, and can solve work problems creatively.

Expectancy Theory

A motivational theory suggesting that individuals are motivated to act in certain ways based on the expectation that their actions will lead to desired outcomes.

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