A Recent Study by Forrester Research and Cisco 2010) Shows

question 52

Multiple Choice

A recent study by Forrester Research and Cisco 2010) shows that ________________ is the second-most common application of social technologies by business organizations marketing was first) .

• A) Customer service
• B) Collaboration
• C) Recruiting employees
• D) Locating experts and expertise

Grasp the concepts and applications of Web 2.0 technologies, including podcasts and wikis.

Learn the etiquette and best practices for using messaging technologies professionally.

Identify the reasons companies use blogs and how they differ from other digital communication tools.

Recognize the importance and accurate terms of modern broadcasting methods online.

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Definitions:

Getting The Job Done

Successfully completing tasks or fulfilling responsibilities as required or expected.

Ear Of The Leader

The leader's attentiveness to feedback, ideas, and concerns from others, symbolizing openness and effective communication.

George Patton

A prominent and skilled U.S. Army general during World War II, known for his fierce leadership and innovative strategies.

Kurt Lewin

A German-American psychologist known for his contributions to social, organizational, and applied psychology.