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Twitter is a social networking service, but is also sometimes referred to as a wiki collaboration site.
Herzberg's Motivator-Hygiene Model
A theory that suggests job satisfaction and dissatisfaction arise from two different sets of factors - motivators that encourage employees and hygiene factors that can cause dissatisfaction if missing.
Absenteeism
Absenteeism is the habitual non-presence of an employee at their job without a valid reason, often affecting productivity and morale.
Turnover
The rate at which employees leave a company and are replaced by new employees, often used as an indicator of job satisfaction and organizational health.
Productivity
A measure of the efficiency of a person, machine, factory, system, etc., in converting inputs into useful outputs.
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