A Complex Set of Features and Capabilities Are Considered Essential

question 190

Multiple Choice

A complex set of features and capabilities are considered essential in today's competitive e-business environment. Which of the following was not listed in your textbook as an essential e-business or e-commerce capability?

• A) Availability
• B) Accuracy and quick response
• C) Competitive prices or fees
• D) Web analytics and Intelligence Software
• E)g. "Always on")

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Definitions:

Satisfaction

The feeling of pleasure or fulfillment that comes from meeting one's needs, desires, or expectations.

Panic

A sudden, overwhelming fear that produces irrational behavior, hastily made decisions, or the flight response, often in response to a perceived threat or danger.

Anticipation Stage

The phase in project or personal development where preparation and expectations for future events or changes are made.

Capability

The ability or qualifications to achieve something or carry out a task effectively.