Select the Guideline That Would Help Create a Good Adjustment

question 11

Multiple Choice

Select the guideline that would help create a good adjustment refusal message.

• A) Begin with words that are relevant to the topic and are neutral about the decision.
• B) Present your justification as bluntly as possible.
• C) Directly inform the readers of their mistakes that led to the refusal.
• D) End your message on a negative note to remind the reader of your decision.
• E) Refuse clearly and politely but avoid including a counterproposal.

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Definitions:

Operant Conditioning

A strategy of learning wherein the impact of a response is adjusted through the provision of incentives or the application of penalties.

Evolutionary Perspective

An approach in psychology that seeks to explain mental and psychological traits—such as memory, perception, or language—as adaptations, i.e., as the functional products of natural selection.

Species-Specific

Characteristics or behaviors that are unique to a particular species.

Adaptive Challenges

Situations or problems that require individuals or organizations to adapt and change their strategies, behaviors, or attitudes.