Which of the Following Should You Avoid When Selecting a Strategy

question 59

Multiple Choice

Which of the following should you avoid when selecting a strategy for announcing negative news?

• A) Cementing your effort to cover the matter positively
• B) Choosing a strategy that prepares your reader to accept the bad news
• C) Leaving your reader with the feeling that you have considered his or her interests despite the negative announcement
• D) Selecting a strategy that will set up or begin the explanation that justifies the announcement
• E) Informing your reader about the negative news in a blunt, direct, and honest manner

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Definitions:

Confidential

Information kept secret or private, often within the context of a professional relationship or legal agreement.

Home Health Nurse

A registered nurse who provides direct care, including treatments and medications, in a patient's home, often for those recovering from illness or surgery.

Suspicious

Characterized by or indicative of mistrust or doubt toward something or someone.

Complex Care

Healthcare services that are provided to individuals with multiple, complex, and often chronic health conditions or needs.