Discuss Ways in Which Mobile Computing Can Improve Customer Service

question 55

Essay

Discuss ways in which mobile computing can improve customer service and reduce costs of providing that service.

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Definitions:

Accountable

Being responsible for one's actions and the outcomes of those actions, often involving an obligation to report, explain, or justify them.

Good Management

Refers to the process of effectively planning, organizing, leading, and controlling resources and tasks to achieve organizational goals.

Learning

A process of acquiring new understanding, knowledge, behaviors, skills, values, attitudes, and preferences.

Equal Authority and Responsibility

A principle emphasizing that individuals with authority also bear an equivalent level of responsibility for their actions and decisions.