Sending Out a Paper Memo or a Mass E-Mail from Headquarters

question 56

Multiple Choice

Sending out a paper memo or a mass e-mail from headquarters and expecting a desired response from company employees will __________ because of social media.

• A)be totally eliminated within 2 years
• B)increase significantly
• C)be increasingly ineffective
• D)increase in costs

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Definitions:

Bodily Communication

Refers to the non-verbal exchange of information through body movements, facial expressions, gestures, and posture.

Visual Dominance Behaviour

Tendency to gaze fixedly at a lower-status speaker.

Lower-Status Speaker

Pertains to someone who communicates from a position of reduced social, economic, or professional standing within a given context or hierarchy.

Facial Stress

Tension or strain manifested through facial expressions, often as a result of emotional or physical stress.