By Enabling Sales Force Employees to Type Orders or Queries

question 29

Multiple Choice

By enabling sales force employees to type orders or queries directly into __________ systems while at a client's site,companies can reduce clerical mistakes and improve supply chain operations.

• A)ERP
• B)RFID
• C)CRM
• D)JIT

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Definitions:

Spillover Effect

The phenomenon where an individual's emotions or behaviors in one area influence another aspect of their life or another individual's emotional state.

Cannon-Bard Theory

A theory of emotion that argues that we experience physiological arousal and emotional feelings simultaneously and independently.

Neck-Level Spinal

Pertaining to the region of the spinal cord that is located at the level of the neck, involving cervical vertebrae.

Two-Factor Theory

A psychological theory that proposes emotions are based on two factors: physiological arousal and cognitive labeling of that arousal.