Discuss the Characteristics of Informal Communication

question 26

Essay

Discuss the characteristics of informal communication. How can informal communication affect an organization?

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Definitions:

In- or Out-groups

A concept in sociology and psychology where individuals are classified as belonging to either the ‘in-group’ (a group they identify with) or the ‘out-group’ (a group they do not identify with).

Perceived Favoritism

The belief or impression that someone is being unfairly favored over others, which can impact morale, productivity, and fairness in an organization or group.

Extra Work

Tasks or responsibilities that go beyond the usual job requirements, often without additional compensation.

Mid-level Leaders

Leaders who manage the gap between the organization's strategic goals and its operational activities, typically overseeing several lower-level managers or departments.