Which of the Following Statements About Emotional Labor Is NOT

question 25

Multiple Choice

Which of the following statements about emotional labor is NOT true?

• A) Emotional labor can benefit the organization.
• B) Emotional labor can benefit the client.
• C) Emotional labor can decrease turnover.
• D) Emotional labor can decrease job satisfaction.

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Definitions:

Coupon Redemption Rate

The percentage of issued coupons that are used by consumers to make a purchase, indicating the effectiveness of coupon campaigns.

Sales Promotion

Marketing activities that aim to temporarily increase interest, demand, or sales of a product or service through incentives.

Flighting

An advertising strategy where ads are run for set periods of time, followed by periods with no ads, to optimize budgets and impact.

Advertising Schedule

A plan that outlines where, when, and how often an advertising campaign will run over a specific period of time to maximize its effectiveness.