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A team consisting of preoperative, operative, and postoperative health care professionals and ancillary staff is examining the turnaround time from the preoperative area to discharge for patients having tonsillectomies. The goal is to decrease waiting times for clients. Which of the following techniques would delineate processes that are delaying time for patients having tonsillectomies?
Procurement
The process of finding, agreeing to terms, and acquiring goods, services, or works from an external source, often involving tendering or competitive bidding.
Social CRM
The use of social media technology and services to enable organizations to engage their customers in a collaborative conversation in order to provide mutually beneficial value in a trusted and transparent manner.
Social Media Technology
The technologies that enable the creation, sharing, and exchange of information and ideas in virtual communities and networks.
Collaborative Conversation
A dialogue where two or more parties work together towards a common goal, sharing information and ideas.
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