The Process of Managing Outcomes Includes Five Steps

question 14

Multiple Choice

The process of managing outcomes includes five steps. List the five steps below in the correct order.

• A) Variances are investigated.
• B) Data are collected about outcomes.
• C) Trends are identified from data analysis.
• D) Changes are implemented and reevaluated.
• E) Appropriate service delivery changes are determined.

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Definitions:

NCI

Non-Controlling Interest, which refers to the equity in a subsidiary not attributable, directly or indirectly, to the parent company.

Common Shares

Equity securities representing ownership in a company, giving holders voting rights and a share in the company's profits via dividends.

Equity Method

An accounting technique used to record investments in other companies, where the investment is initially recorded at cost and adjusted for the investor’s share of the investee’s profit or loss.

Cost Method

An accounting method used to value an investment, wherein the investment is recorded at its acquisition cost without recognizing periodic income but dividends received are recorded as income.