The Industry-Based Model for Quality Management and Measurement Whose Premise

question 3

Multiple Choice

The industry-based model for quality management and measurement whose premise is that operational waste needs to be eliminated is:

• A) Six Sigma.
• B) ISO 9000.
• C) Lean Enterprise.
• D) Baldrige National Quality Award Program.

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Definitions:

Occupational Injury Claims

Requests for compensation or benefits made by employees as a result of injuries or illnesses directly related to their job.

Compensation

The total amount of the monetary and non-monetary pay provided to an employee in exchange for work performed as required.

Safety Training Program

A structured course or set of procedures designed to educate employees about workplace safety and health regulations to reduce accidents and injuries.

Employee Workloads

The amount of work assigned to an employee in a given timeframe, impacting their productivity and well-being.