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The IT Disaster Recovery Plan focuses mainly on restoring IT infrastructure and operations after a crisis.
Opinion Approach
An approach whereby a salesperson shows that the buyer’s opinion is valued.
SPIN Approach
A sales technique that involves asking Situation, Problem, Implication, and Need-payoff questions to understand a customer's needs and propose solutions.
Prospect's Approval
The process by which a potential buyer signals their agreement or interest in moving forward with a purchase.
Remain Silent
The act of refraining from speaking, often strategically used in negotiations or to prompt another to speak.
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