When People Are Resistant to a Change Because of Adjustment

question 72

Multiple Choice

When people are resistant to a change because of adjustment problems, the most effective way to manage the resistance is through

• A) manipulation and cooptation.
• B) facilitation and support.
• C) explicit and implicit coercion.
• D) centralization and micromanagement.
• E) negotiation and rewards.

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Definitions:

Developmental Reasons

Underlying causes or motives related to growth, progress, or change in an individual or organization.

Performance Appraisals

The evaluation process through which employee performance is assessed, typically on an annual or semi-annual basis.

Reliable

The quality of being consistently good in performance, accuracy, or durability, often used to describe products, services, or sources of information.

Valid

Having a sound basis in logic or fact; accurately representing the truth or reality.