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Phase _____ measures effectiveness including employee reactions, learning, improved behavior on the job, and bottom-line results.
Level of Expertise
The degree of knowledge or skill in a particular area, which varies among individuals and affects their ability to perform tasks or solve problems.
Cost Overruns
Expenses exceeding the initial budget in a project, often resulting in financial challenges or the need for additional funding.
Service Definition
The detailed description of the nature, scope, and quality of a service that is to be provided.
Overall Costs
The total expenses incurred by an organization in its operations, including direct, indirect, fixed, and variable costs.
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