Which of the Following Refers to Service

question 56

Multiple Choice

Which of the following refers to service?

• A) the speed and dependability with which an organization delivers what customers want
• B) the technique of keeping costs low to achieve profits and to be able to offer prices that are attractive to consumers
• C) the practice aimed at discovering and harnessing an organization's intellectual resources
• D) the technique of establishing goodwill through social relationships
• E) the skill of understanding oneself, managing oneself, and dealing effectively with others

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Definitions:

Conservation

Conservation involves the protection, preservation, management, or restoration of natural environments, ecosystems, vegetation, and wildlife to prevent exploitation and degradation.

Egocentrism

A cognitive stance involving seeing the world solely from one’s own perspective and having difficulty recognizing other viewpoints.

Basic Trust

A foundational sense of confidence in the predictability and reliability of the world, often established in early childhood.

Conservation

Understanding that specific properties of objects remain the same despite changes in the object's form or appearance.