Which Term Refers to an Organization-Wide Approach to Improving the Quality

question 63

Multiple Choice

Which term refers to an organization-wide approach to improving the quality of all the processes that lead to a final product or service?

• A) Decentralization strategy
• B) Total Quality Management
• C) Human Resource Scorecard
• D) Organizational restructuring

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Definitions:

Allowance Method

A method used in accounting to estimate the amount of uncollectible accounts receivable. This ensures revenues and expenses are matched in the period they are incurred.

Allowance for Doubtful Accounts

This is a contra-asset account used to estimate the portion of accounts receivable that may not be collectible.

Accounts Receivable

Funds that customers owe a company for goods or services already provided but not yet compensated for.

Allowance Method

An accounting technique used to estimate and account for a firm's potentially uncollectible accounts receivable.