Layla Has Taken a New Job at a Large Appliance

question 76

Multiple Choice

Layla has taken a new job at a large appliance company and must choose between health plans.If Layla is like the majority of employees,she will choose a(n) ________ plan.

• A) HMO
• B) PPO
• C) HSA
• D) HDHP

Recognize the use and benefits of communication aids and strategies for patients with communication difficulties.

Identify effective strategies for patient education and information delivery.

Understand the relevance of cultural, age-specific, and condition-specific considerations in communication.

Recognize the importance of the nurse's role and identity in patient communication.

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Definitions:

Conflict Resolution

A way to bring a dispute to a peaceful end through communication, negotiation, or other means of addressing the underlying issues.

Team (Re)Design

The restructuring or alteration of a team's composition, roles, or operational processes to improve effectiveness or adapt to new objectives.

Task Process Coaching

This involves providing guidance and instruction to improve a team's procedures and efficiency in completing tasks.

Conflict Resolution

A method or process of resolving disagreements or disputes between parties through negotiation, mediation, or other peaceful means.