Additional Case 4.4 Xavier Has Just Become the Head of HR at Hot

question 38

Multiple Choice

Additional Case 4.4
Xavier has just become the head of HR at Hot Rods, Inc. He notices that the company is very homogenous, especially in light of the very diverse community in which it is located. He is surprised to find that the number of women and other minorities is quite low in all positions. As one of his first responsibilities, Xavier wants to implement a diversity program at Hot Rods.
-Refer to Additional Case 4.4.Which of the following is the most important step for Xavier as he institutes a diversity program at Hot Rods?

• A) Adopting a narrow definition of diversity in order to not let the term become overly-inclusive
• B) Creating a two-day training program and requiring all employees to attend
• C) Involving a cross-section of employees in designing the program
• D) Focusing the program solely on top management

Understand key components of the theory of planned behavior.

Identify variables that affect the strength of an attitude.

Analyze the impact of self-awareness on the relationship between attitudes and behaviors.

Understand the basic mechanisms of memory encoding, storage, and retrieval.

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Definitions:

Quality Control

The systematic process to ensure that products or services meet defined standards and requirements through consistent measurement and corrective actions as necessary.

Defects Increase

Refers to a scenario where the number of flaws or errors within a product, process, or system rises, potentially reducing quality and customer satisfaction.

Process Capability Index

A statistical measure that evaluates a process's ability to produce output within specified limits, indicating the consistency and reliability of the process.

Process Variation

Deviations in business or manufacturing processes that lead to inconsistencies in product quality or performance.