Additional Case 5.3 You Are a Middle Manager Looking for a First-Line Supervisor

question 62

Multiple Choice

Additional Case 5.3
You are a middle manager looking for a first-line supervisor. The selection criteria in priority order are: 1) the ability to learn and adapt to a changing job, 2) willingness to perform the job assigned under its current conditions, and 3) strong verbal and quantitative skills. In addition, the cost of the selection process is a concern since you want to look at a broad range of candidates.
The firm has about 500 employees and is a federal contractor. There is a racial imbalance among the management team, which favors white males. No evidence of discrimination exists, and the firm has never received a discrimination complaint. The firm's hourly employees are about 50% female and 35% minority. You have actively sought to provide access to disabled employees. Two years ago, the firm experienced an incident in which one employee became violent and injured several other employees. The firm was held liable for the occurrence.
-Refer to Additional Case 5.3.To meet your second criterion,your best selection tool would be:

• A) structured interviews.
• B) psychological testing.
• C) reference checking.
• D) an assessment center.

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Definitions:

Anti-bullying Culture

A social environment and set of norms that discourages bullying behavior and promotes respect and kindness among individuals.

Hawthorne Plant

A reference to a series of studies conducted at the Western Electric Hawthorne Works, which contributed to the understanding of workplace productivity and human behavior.

Human Relations School

An approach in organizational management that emphasizes the importance of understanding human motivations and social interactions in the workplace.

Initial Proletarianization

The early phase in the process where individuals from a non-working class background start engaging in labor that is typical of the working class, often characterized by a transition into wage-earning jobs.