Additional Case 5.3 You Are a Middle Manager Looking for a First-Line Supervisor

question 123

Multiple Choice

Additional Case 5.3
You are a middle manager looking for a first-line supervisor. The selection criteria in priority order are: 1) the ability to learn and adapt to a changing job, 2) willingness to perform the job assigned under its current conditions, and 3) strong verbal and quantitative skills. In addition, the cost of the selection process is a concern since you want to look at a broad range of candidates.
The firm has about 500 employees and is a federal contractor. There is a racial imbalance among the management team, which favors white males. No evidence of discrimination exists, and the firm has never received a discrimination complaint. The firm's hourly employees are about 50% female and 35% minority. You have actively sought to provide access to disabled employees. Two years ago, the firm experienced an incident in which one employee became violent and injured several other employees. The firm was held liable for the occurrence.
-Refer to Additional Case 5.3.Which of the following would most likely help the firm avoid liability for negligent hiring?

• A) Instituting a sexual harassment policy
• B) Strictly using structured interview methods
• C) Administering personality tests to screen for violent personalities
• D) Developing hiring policies that require employee background checks

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Definitions:

Uncertainty Avoidance

A cultural dimension describing the extent to which a society tolerates ambiguity and uncertainty, favoring clear rules and beliefs.

Cultural Dimensions

Frameworks or models that describe the effects of a society's culture on the values of its members, and how these values relate to behavior.

Social Norms

Shared standards of behavior considered acceptable by a group or society.

Leading In Crisis

The practice of guiding and supporting an organization through times of extreme, tumultuous, and often unexpected challenges or dangers.