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Additional Case 7.3
In a training session for managers, you state that performance improvement is the most important part of the performance appraisal process. During the session, you explain how the group of supervisors can manage employee performance more effectively.
During the ensuing discussion, Chris, a middle manager with 20 subordinates, explains that he has a finely tuned ability to discover the causes of performance problems. According to Chris, employees either lack motivation for the job or lack the skills and knowledge to perform the job.
Another supervisor, Gena, says that after she determines the cause of a performance problem, she creates a supportive environment and works in partnership with the employee to solve the problem. While Gena strives to show acceptance, she also finds it effective to point out to subordinates how their negative personality traits affect their work performance. Gena states that by giving employees all the time needed and offering suggestions, performance improvements typically occur.
-Refer to Additional Case 7.3.In this training session you should most likely state that to improve performance,managers need to begin by:
Ethnography
A qualitative research method aimed at studying cultures and communities through direct observation and participation.
Athenian Model
Refers to the ancient Athenian democracy, characterized by direct participation of citizens in decision-making processes.
Portable Personal Identity
An individual's sense of self that is consistent and carried with them across different social contexts and interactions.
Geographically Fixed
Referring to entities, phenomena, or activities that are stationary and tied to a specific physical location.
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