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Textbook
A published book containing detailed information on a particular subject, often used as a study guide in educational courses.
Returning Damaged Merchandise
The process of sending back defective or damaged products to the retailer or manufacturer for a refund, replacement, or repair.
Salespeople
Individuals engaged in selling products or services to customers, often employing various techniques to meet their sales targets.
Product Knowledge
An understanding of a product's features, benefits, and use, essential for salespeople to effectively persuade customers to buy.
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