When Leaving a Voicemail Message, It Is a Good Idea

question 16

True/False

When leaving a voicemail message, it is a good idea to skip the message overview and leave only a phone number where the call can be returned.

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Definitions:

Secondary Reinforcers

Stimuli that have no inherent value but become reinforcing through their association with primary reinforcers.

Stimulus Generalization

The tendency for stimuli similar to those used during learning to elicit a reaction similar to the learned response.

Habituation

The decrease in response to a stimulus after repeated exposure, indicating a form of learning or adaptation.

Learning Curve

A graphical representation of how an increase in learning comes from greater experience; or, the concept that practice can make tasks easier and more efficient over time.