Which of the Following Is True of Writing Negative Announcements

question 47

Multiple Choice

Which of the following is true of writing negative announcements that maintain goodwill?

• A) Bad news should be given directly to prevent surprising or angering readers.
• B) Bad news should be stated positively but clearly.
• C) The negative announcement should not start with a buffer.
• D) Readers should not be offered any alternative solutions.
• E) Readers should not be given any justification for the negative announcement.

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Definitions:

Mutual Obligation

A situational dynamic where two parties each have duties or services they are expected to perform for the benefit of the other.

Whistleblowing

The act of exposing any kind of information or activity within a private, public, or government organization that is deemed illegal, unethical, or not correct.

Stakeholder Social Responsibility

The duty and ethical obligation of an organization to consider and respond to the needs and interests of its stakeholders, including customers, employees, and the wider community.

Social Responsibility

The practice of acting ethically while understanding your actions are part of the larger, interactive picture of your workplace, community, and world.