Which of the Following Should You Avoid While Writing a Claim

question 48

Multiple Choice

Which of the following should you avoid while writing a claim message?

• A) Your final friendly words should leave no doubt that you are trying to maintain a positive relationship.
• B) Keep in mind that because you expect resistance from your reader you must be blunt.
• C) Your message should cover the problem completely, giving enough information to permit the reader to judge the matter.
• D) If there were consequences of what happened, you may benefit your case by naming them.
• E) The words describing the problem should be courteous yet firm.

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Definitions:

Audit

An official inspection of an individual's or organization's accounts, typically by an independent body, to verify their accuracy.

Trading Partnership

A Trading Partnership is a legal arrangement where two or more parties agree to conduct business activities together for profit, typically involving the buying and selling of goods or services.

Cash Flow Problems

Financial challenges faced by a business when it does not have enough cash on hand to cover its obligations.

Providing Services

Refers to the act of performing tasks or duties for others, usually in exchange for compensation.