Which of the Following Statements Is Best to Begin an Indirect

question 46

Multiple Choice

Which of the following statements is best to begin an indirect claim message?

• A) "You must respond to my problem as you have repeatedly disappointed me."
• B) "I would like to put forth a very serious complaint against your services."
• C) "We received the FedEx parcel of our garden mower on 24 December, 2012."
• D) "Based on my previous experience with your terrible services, I demand a refund this time."
• E) "You have been extremely disappointing in delivering your goods in proper condition."

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Definitions:

Cash Dividend

A payout from a company's profits, determined by the board of directors, given to a group of its stockholders as cash.

Stockholders' Equity

The residual interest in the assets of a corporation after deducting its liabilities, representing the ownership interest of shareholders.

Board of Directors

A group of individuals elected to represent shareholders and govern the corporation's affairs, making key decisions on its behalf.

Prior Period Adjustment

A correction of errors in previously issued financial statements to reflect accurate past financial information.