Suppose That a Writer Wants a Response from the Reader

question 34

Multiple Choice

Suppose that a writer wants a response from the reader the same day. Which of the following closing statements will be most effective in building goodwill in this case?

• A) Thank you! Your reply will be appreciated.
• B) If you need further information, please don't hesitate to ask me.
• C) Please contact me as soon as possible.
• D) Please send me these details at your convenience.
• E) Your reply by the end of the day will be appreciated.

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Definitions:

Customer Orientation

A business strategy that focuses on creating a positive experience for customers, prioritizing their needs and satisfaction.

Factory Overhead

The total of all indirect costs involved in manufacturing a product, including expenses such as utilities, maintenance, and salaries of indirect labor.

Indirect Costs

Expenses not directly tied to a specific product or service, such as overhead costs like utilities and rent.

Administrative Expenses

Costs related to the general management and administration of an organization such as salaries of senior executives, legal and professional fees.