Why Are Most Claim Messages Written in the Indirect Approach

question 54

Multiple Choice

Why are most claim messages written in the indirect approach?

• A) They involve routine circumstances.
• B) They involve unhappy news.
• C) They require that negative news be placed at the beginning of the message.
• D) They require that the we-viewpoint be used.
• E) They do not need to be adapted according to the audience.

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Definitions:

Sale Of Goods

A transaction between two parties where the seller transfers the ownership of goods to the buyer for a price.

Fair Value

An estimate of the price at which an asset or liability could be exchanged between knowledgeable, willing parties in an arm's length transaction.

Inventories

Items possessed for the purpose of being sold during regular business operations, currently being produced for that sale, or as raw materials and supplies intended for use in manufacturing or service provision.