Which of the Following Sentences Will Have the Most Positive

question 15

Multiple Choice

Which of the following sentences will have the most positive effect?

• A) We cannot provide a refund for the purchased product.
• B) Your inability to produce the purchase invoice has resulted in a refund being refused.
• C) We can offer you a refund if you can provide us with the purchase invoice.
• D) While a refund is not possible at the given time, we can do so if you submit the purchase invoice.
• E) We cannot provide a refund unless you provide the purchase invoice.

---

Definitions:

Autobiographical Account

A narrative or work that an individual writes about their own life experiences.

Eighteenth Century

The eighteenth century encompasses the period from January 1, 1701, through December 31, 1800, characterized by significant developments in politics, philosophy, science, and the arts.

Bartolomé de Las Casas

A 16th-century Spanish friar, historian, and advocate for the rights and dignity of Native Americans, denouncing their oppression and exploitation by Europeans.

Spanish Conquistadores

Spanish explorers and soldiers who conquered vast territories in the Americas, including the Aztec and Inca empires, in the 16th century.