The Following Data Represent the Wait Time,in Minutes,for Customers Calling

question 57

Multiple Choice

The following data represent the wait time,in minutes,for customers calling Dell technical support. 14 21 37 24 19 12 16 69 13
The upper limit for determining outliers for a box-and-whicker plot is _________.

• A) 29.5 minutes
• B) 31 minutes
• C) 33.5 minutes
• D) 36 minutes

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Definitions:

Category

A classification or grouping of items that share common characteristics or attributes.

Analytics

The scientific process of transforming data into insight for making better decisions.

Population

The entire set of individuals or items that a statistical study aims to analyze.

Sample

A selected subset of a population used in statistical analysis, intended to represent the larger group.