Paul Tells Megan About a Problem at Work

question 24

Multiple Choice

Paul tells Megan about a problem at work. Megan listens to what Paul says. When she gives feedback, she focuses on a minor statement about a pay cut and not the problem. Megan is using:

• A) empathic listening.
• B) paraphrasing.
• C) selective attention.
• D) decoding.

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Definitions:

Formal Operational

The stage in Piaget's theory of cognitive development where individuals gain the ability to think abstractly, logically, and systematically.

Concrete Operational

A stage in Piaget's theory of cognitive development during which children gain the ability to think logically about concrete events.

Preoperational

A stage in Piaget’s cognitive developmental theory during which children from ages 2 to 7 engage in symbolic play and struggle with taking the perspective of others.

Postformal

A stage of cognitive development beyond formal operational thought, where individuals can understand and integrate conflicting ideas, abstract reasoning, and situational flexibility.