Paul Tells Megan About a Problem at Work

question 24

Multiple Choice

Paul tells Megan about a problem at work. Megan listens to what Paul says. When she gives feedback, she focuses on a minor statement about a pay cut and not the problem. Megan is using:

• A) empathic listening.
• B) paraphrasing.
• C) selective attention.
• D) decoding.

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Definitions:

Work Experience

A record of jobs held, including the roles, responsibilities, and achievements in each position.

Significant Achievements

Notable or important successes, accomplishments, or milestones achieved by an individual or organization.

Contact Information

Details that allow someone to communicate with another person or organization, such as phone number, email address, or physical address.

Résumé

A document used by individuals to present their background, skills, and accomplishments, primarily used for job applications.