Technology Plays a Key Role in How a Customer "Experiences

question 11

True/False

Technology plays a key role in how a customer "experiences" a company.

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Definitions:

Synergy

The interaction or cooperation of two or more organizations, substances, or agents to produce a combined effect greater than the sum of their separate effects.

Employee Involvement

Refers to practices and methods that empower employees to participate in decisions that affect their jobs and the overall direction of the organization.

Committed

Being dedicated or loyal to a cause, activity, or task, often demonstrating a willingness to give time and energy to something believed in.

Implementing

The process of putting plans, decisions, or agreements into effect.