The Primary Source of Dissatisfaction When Using Self-Service Technology Is

question 1

True/False

The primary source of dissatisfaction when using self-service technology is the simple failure to perform.

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Definitions:

Postmodernity

A term that characterizes postindustrial societies, including a focus on the production and management of information and skepticism of science and technology.

Modernity

The quality or condition of being modern, often associated with cultural and economic developments in society following the Age of Enlightenment.

Social Change

The alteration over time in behavior patterns, cultural values, and norms of a society.

Cultural Diffusion

The process by which cultural beliefs, practices, and items spread from one society or culture to another.